Systems Integrators
A New Era: How SIs Are Creating New Revenue Through Services

There’s an emerging trend of SIs becoming much more like MSPs through going beyond traditional systems and implementations to creating new revenue streams through the management and monitoring of networks and smart devices. Let’s explore the shift and how SIs can take advantage of the new norm.

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Smart Devices are now Critical Infrastructure

There are 2.5 billion devices today, with 20.7 billion in the next 7 years. And this explosion of smart devices has led to the blurring of lines between IT and OT. Organizations are expanding from the traditional sense of critical IT devices (routers, switches, firewalls, servers) to smart devices (cameras, access control, P2P wireless, sensors).


SIs are Shifting to Recurring Services to Better Serve Their Customers

According to the Commercial Integrators 2022 State of the Industry Report, 50% of Systems Integrators have shifted to provide managed services, with almost 10 percent of integrators responding that half their revenue is from services.

‍And that growth is expected to continue. Forecasts predict an 8.4 percent annual growth rate in managed services from 2021 to 2026, which is faster than the overall integrator industry growth rate of 7.2 percent.

How Systems Integrators Benefit From This Shift
Recurring Revenue Model
Shift from one-time project fees to steady, predictable income
IT & OT Convergence
Bridge the gap between IT and OT for unified services
Client Retention
Build stronger, long-term customer relationships and ongoing engagements
Proactive Support
Transition from reactive to proactive and preventative support models
Best Practice PDF
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In this best practice guide, we explore the evolution of Systems Integrators to Managed Service Providers (MSPs),  how critical infrastructure is evolving to a larger scope of devices, and the importance of device monitoring.

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